Standard Return Policy
We want you to be satisfied with your purchase. If you are not pleased with your merchandise, you may return the product within 15 days of receipt. Refunds will be issued in the same manner as the order was paid or credit will be given toward the purchase of a different item.
The item must be returned in brand new condition, in original packaging and with all parts and accessories to ensure full credit. We cannot refund shipping fees unless the product is faulty or we made a mistake on your order.. Please contact us before shipping either @ Claudia@CQEquinegifts.com or at 502-295-1405.
Items that are "on clearance" will not be able to be returned.
In the event that we have made a mistake when shipping your order, or the item was received in poor or unusable condition, please contact us so that we can make arrangements for return shipping and replacement product.