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Returns

Returns

 

Standard Return Policy


  We want you to be satisfied with your purchase. If you are not pleased with your merchandise, you may return the  product within 15 days of receipt. Refunds will be issued in the same manner as the order was paid or credit will be  given toward the purchase of a different item.

  The item must be returned in brand new condition, in original packaging and with all parts and accessories to ensure  full credit. We cannot refund shipping fees unless the product is faulty or we made a mistake on your order.. Please  contact us before shipping  either @ Claudia@CQEquinegifts.com or at    502-295-1405.  

 Items that are "on clearance" will not be able to be returned.

   In
 the event that we have made a mistake when shipping your order, or the item was received in poor or unusable   condition, please contact us so that we can make arrangements for return shipping and replacement product.

 

 


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